Everything the Serckl Business app can do — mapped to what a real shop actually needs.
We built the merchant app by shadowing shops in Kochi and Malappuram. Every feature below either solves something we saw in the field, or we cut it.
One presence, every neighbourhood you serve.
Serckl treats a shop as a business with many branches — not a set of duplicate listings.
Multi-branch, one login
Every branch has its own logo, category, address, hours and analytics. Switch with one tap.
Map-pinned door
Drop the exact door — not the block. Customers see turn-by-turn from their current street.
Custom hours
Weekly schedules, holiday overrides, temporary closures. No confused customers at 9 PM.
Verified badge
Nameboard photo + inside photo + license check. Customers see a green tick beside your name.
One flow. Two formats.
Deals and Events — the two things every local shop needs to post.
Deals
Cover image + optional 60s video + terms + validity window. Publish in under two minutes.
Events
Workshops, launches, community meets — dated, geo-pinned, discoverable by neighbourhood.
Data that actually tells you something.
Every metric is per-branch and per-listing. No opaque "leads" counter.
Views
How many people saw each listing, broken down by branch and day.
Saves
The strongest signal of intent — customers who bookmarked your listing.
Enquiries
Direct WhatsApp taps and phone taps. Attributed to the exact listing that drove them.
Trend lines
Weekly deltas so you know if a new deal cover is actually working.
Verification, moderation, and the boring stuff that matters.
A hyperlocal app is only as good as the businesses on it. We are strict.
Human review
Every new business is reviewed manually. No auto-approvals. Typically a 1-day turnaround.
License-checked
We match your license doc against your nameboard photo before you go live.
Deal moderation
Misleading deals get pulled. Repeat offenders lose the verified badge.
Reachable support
Real humans on WhatsApp, 10 AM – 8 PM IST. No chatbot rabbit holes.
Ready to try it on your shop?
Onboarding takes 10–15 minutes. Verification typically takes a day. You'll publish your first deal the same week.